Facebook-owned messaging platform started, WhatsappBy using status messages to try to reassure users about their privacy and that they are committed to your privacy.
A WhatsApp spokesperson said: There was a lot of wrong information and confusion about our latest update and we want to help everyone understand the facts behind how WhatsApp protects people’s privacy and security.
He added: From now on, we provide updates for people within status messages so that people hear directly from WhatsApp, and our first update reaffirms that WhatsApp cannot see your personal messages, and Facebook also cannot see your personal messages, because they are protected by end-to-end encryption.
And the status messages say: The only thing that is not new is our commitment to your privacy, with a reminder that the WhatsApp platform cannot read or listen to your personal conversations because it is end-to-end encrypted.
The update aims to explain how companies that use WhatsApp for customer service store their chat logs on Facebook servers.
The company is published Frequently asked questions page About the changes, I pushed back the update release date from February to May.
The statement said: The update does not change the practices of sharing WhatsApp data with Facebook, nor does it affect how people communicate in particular with friends or family wherever they are in the world.
He added: WhatsApp remains strongly committed to protecting people’s privacy, and we communicate directly with users via WhatsApp about these changes so that they have time to review the new policy over the next month.
Amid the confusion that followed, rival messaging apps Telegram and Signal have recently seen an increase in the number of new users.
Telegram said last week that it had added a tool that allowed users to import chats from WhatsApp.
Signal has added major new chat features such as stickers and animated backgrounds to its app.