WhatsApp is trying to contain the repercussions of updating the privacy policy

WhatsApp is trying to contain the repercussions of updating the privacy policy

I published the WhatsApp platform FAQ page New on its website in order to determine its position on user privacy, in response to a widespread backlash regarding the upcoming privacy policy update.

The main problem is related to WhatsApp’s actions to share data with Facebook– With many users concerned that the updated privacy policy, which comes into effect on February 8, requires sensitive account information to be shared with Facebook.

The update has nothing to do with consumer conversations or account data. Instead, the change is designed to explain how companies that use WhatsApp for customer service store their conversation logs via Facebook’s servers.

The company feels this is something that should be disclosed in its privacy policy, which it is doing now after Preview of upcoming changes For October business chats.

But the wave of misinformation on social media platforms, which relied on Facebook’s poor record regarding privacy and its reputation for obscuring changes in the various terms of its service agreements, led to a backlash on WhatsApp, and caused users to flee to competitors, such as: Telegram and Signal.

And (Elon Musk) Tesla CEO, Elon Musk, got into the fray chirp Last week he advised his 42 million followers to use Signal.

As the controversy mounts, Signal has become one of the most downloaded apps across Android and iOS, and the app’s verification system for registering new users has repeatedly collapsed under pressure.

On the other hand, the Telegram platform witnessed a recording More than 25 million new users In just the last 72 hours.

WhatsApp executives, as well as Instagram chief Adam Mosseri, are trying to get things right now.

The company wrote on the new FAQ page: We want to be clear that updating the policy does not affect the privacy of your messages with friends or family in any way, and instead, this update includes changes related to correspondence with business activities via WhatsApp, which is optional, and provides More transparency about how the data is collected and used.

It also confirms in the frequently asked questions that no newer reads the users’ message logs or listens to their calls, including WhatsApp or Facebook, and that location data or contact information is not shared with Facebook.

And theHe said (Will Cathcart) President of WhatsApp: We cannot see your private conversations or calls due to end-to-end encryption, and we are committed to this technology and committed to defending it globally.

He added: It is important for us to be clear that this update describes business communications and does not change the practices of sharing WhatsApp data with Facebook, nor does it affect how people communicate in particular with friends or family wherever they are in the world.

Ironically, the data sharing that WhatsApp users are keen to avoid was happening for the vast majority of those who use the messaging system.

The company allowed users to opt out of sharing data with Facebook only for a brief period in 2016, two years after Facebook bought the platform.

WhatsApp shared some account information, phone number and account name, with Facebook for targeted ads and other purposes, for new subscribers and those who haven’t opted out of sharing data manually.

And the language related to sharing data with Facebook was changed in the upcoming change in the privacy policy, which led many to believe that the mandatory new data sharing was a new change that could not be avoided, although it was happening all the time.

The new WhatsApp privacy policy says: As part of the Facebook family of companies, WhatsApp receives information from this group of companies and shares information with them, and we may use the information we receive from them, and they may use the information we share with them to help operate, provide, improve, understand and customize services. Supported and marketed.

The entire debate may be attributed to users misreading confusing media reports, jumping directly to conclusions, and then engaging in panic-raising across social media platforms.

And Facebook must deal with the fact that distrust of WhatsApp is directly related to years of deceptive privacy pledges from Facebook and increasingly complex terms of service agreements, which no ordinary user can reasonably understand.


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