A large number of new iPhone 12 mini owners have reported lock screen sensitivity issues since receiving their phones.
The problem arises for most users when they swipe up from the bottom of the lock screen using their thumb to unlock the device, or when pressing the flashlight or camera buttons via the lock screen.
And the screen doesn’t always recognize pressing or swiping up to unlock, and sensitivity issues are gone once iPhone 12 mini is unlocked.
Fingers other than the thumb seem to have no problem, but this is not very helpful for a phone designed for one-handed use.
Some users speculate that the lack of response may be a connection or grounding problem, given reports that the problem resolves on its own when connecting the phone to a wall charger, or when using it without a cover.
However, there is no consensus yet on the cause of the problem, and whether it is hardware or software related.
Apple says it is aware of the issue and will provide a fix via a future software update.
The company stated that some audio devices connected to iPhone 12 mini, iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max may emit unexpected noises, including constant loud sound, intermittent sound, or distorted sound.
Users have reported these issues on several online forums, including the Apple and Reddit support communities.
Apple has not specified which software update will include the fix, but it did release the first beta version of iOS 14.3 for developers and general testers earlier this week.
It is noteworthy that this is not the first time that users of hearing devices have difficulty using the new iPhone models, as the iOS 13.1.3 update was released in October 2019 to fix the reliability problems of the bluetooth connection, especially for audio devices.