Facebook integrates Messenger and Instagram messages into a new corporate app

Facebook integrates Messenger and Instagram messages into a new corporate app

Announced a company Facebook today, Thursday, announced the launch of a new application that allows small business owners to manage pages and personal files through Facebook, Instagram and Messenger.

The company – which has the largest social network in the world with nearly 2.7 billion monthly active users – said in Published On her blog: The new app called Facebook Business Suite will integrate the back-end infrastructure of the three apps so that small business owners can receive messages from customers, alerts, and notifications into a unified inbox.

And the technology website The Verge quoted Facebook as saying that it plans in the future to integrate the instant messaging application WhatsApp with the other three applications.

The app will also allow small businesses to post to Facebook and Instagram at the same time, and provide insights into how their advertising campaigns are performing on the platforms. Note that a lot of these cross-posting jobs are already available to administrators of Instagram business accounts linked to Facebook pages.

It is noteworthy that integrating services has become a priority for Facebook for some time. Last year, The New York Times reported The company plans to integrate messaging capabilities in WhatsApp, Instagram and Messenger, while keeping all three applications as separate applications while allowing cross-communication between applications. Axios reported Earlier, Facebook had been working on a unified messaging feature for companies since February 2019.

Facebook plans to make the business tool available to small businesses first, and at a later time plans to roll it out to larger companies.

Referred to as It appeared mid-August The last is that Facebook started integrating Instagram and Messenger conversations through a new update, as the company tests the system with some accounts.

Many users on both iOS and Android devices noticed an update screen appearing in the Instagram mobile app.

The social media giant had outlined its plans to unify messaging platforms for its popular apps. To allow for WhatsApp, Instagram and Messenger exchanges.

Facebook CEO Mark Zuckerberg said he wanted the system to be end-to-end encrypted. By integrating its most popular apps, Facebook might be able to compete directly with one iMessage From Apple.

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